SMS IT Support Hub

Your one-stop resource for IT guides, policies, and support — simple, clear, and always available for Teachers, Staff, and The Sisters.

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Support Guides

Forgot Password

Step-by-step guide to reset your Microsoft 365 account password safely and quickly.

MFA Setup & Recovery

Learn how to register for Multi-Factor Authentication and what to do if you lose access to your authenticator.

Device Enrollment

Enroll your phone, tablet, or laptop into the school's device management system in a few easy steps.

OneDrive & SharePoint

Answers to common questions about saving, sharing, and accessing your files in the cloud.

M365 Tips & Tricks

Handy tips for Teams, Outlook, OneDrive, and more — on both desktop and mobile.

Understand the school's IT policies — including email sending rules, file sharing restrictions, and how to request exceptions.

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Quick Access Links

Click any link below to go directly to the service. Use your school Microsoft 365 account to sign in.

Microsoft Teams OneDrive Outlook Mail MFA Setup Password Reset M365 Account Request M365 Copilot Support Ticket Canva for SMS Device Enrollment

Still Need Help?

Can't find what you're looking for? Our IT support team is here to help.
Submit a support ticket at support.onesms.org or email us directly at ardc_support@onesms.org.